WP3363892 Washer Drain Pump — What Problems Does This Fix?
Need the replacement part? Search your model number at for guaranteed fit and fast free shipping.
Understanding the Problem
The WP3363892 (also sold as AP6008110 / PS11741242) is a direct‑drive drain pump used on many Whirlpool/MAYTAG/Amana front‑load and some top‑load washers. When this pump fails you’ll commonly get no‑drain cycles, standing water in the tub, drainage error codes, loud grinding or a leak under the washer. 1) Confirm the symptom: Run a drain/spin cycle and note behavior — does the washer try to drain (motor hums, timer advances) but water stays? Is there noise (grinding, humming) or visible leaking? Any error codes (e.g., F02/F9 variants depending on model) should be noted. 2) Clear obvious blockages: Before assuming pump failure, remove the drain filter/clean‑out (if present) or access the pump area and inspect the inlet and discharge hoses for coins, socks, lint, or debris. Remove any obstructions. 3) Quick manual checks: With the washer powered off and unplugged, disconnect the pump electrical connector and try to spin the impeller by hand. It should turn freely — if it’s seized, cracked, or missing fins replace the pump. Also inspect hoses and clamps for leaks. 4) Electrical checks (only if comfortable using a multimeter): With the washer unplugged, check continuity across the pump motor terminals. Many good pumps show some low ohm reading (a few tens to a few hundred ohms). If you see open circuit (infinite ohms) the motor windings are open and pump is bad. Alternatively, during a drain cycle (power on) measure for line voltage at the pump connector — if voltage is present but pump doesn’t run, the pump is defective. If no voltage, the problem may be the control board, timer, or wiring. 5) Replace the pump (step‑by‑step): a. Unplug the washer and shut off water supply. If top‑load, tilt back or open access panel depending on model. Front‑load: remove lower access panel or tilt machine forward if necessary. b. Place towels or shallow pan under machine to catch water. Have a shop vacuum or towels ready. c. Drain remaining water — remove the drain pump access cap or lower drain hose to empty into a bucket. d. Disconnect the pump: remove the wiring harness connector and the discharge/inlet hoses (spring clamps or worm clamps). Loosen or remove any mounting screws or clips holding the pump to the tub or bracket. e. Remove the pump assembly and transfer any mounting gaskets or brackets to the new pump if needed. Compare new pump (WP3363892) to old for fit and orientation. f. Install new pump: secure with screws/clips, reconnect hoses and clamps, attach wiring connector. Make sure hose directions are correct (inlet vs discharge). g. Reassemble panels, restore water and power, and run a drain/spin test with a small load to verify proper drainage and check for leaks. 6) Final verification: Watch a full drain cycle and listen for smooth pump operation. Check around clamps and pump housing for leaks. If the pump runs but no water flow and no obstructions, confirm correct installation and hose connections. Safety note: Always unplug the washer and turn off water before working on it. When performing live voltage checks or testing during a drain cycle, take extreme caution or hire a technician — working with mains voltage is hazardous.
Common Symptoms
Washer won't drain or spins with water still in tub; loud grinding or humming during drain; visible leak under machine; drainage error codes.
Common Causes
- Impeller jammed or broken by foreign object (coins, small items, bra wires)
- Pump motor windings failed or internal seizure (electrical failure)
- Cracked pump housing or bad seals/clamps causing leaks
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
If the pump hums but won't spin, or the impeller feels stuck when you try to turn it by hand, the pump motor is usually bad — replace it. Also check for small coins or bra wire lodged at the impeller inlet.
Frequently Asked Questions
Is WP3363892 compatible with my washer model?
WP3363892 is used on a range of Whirlpool, Maytag and Amana washers. Always check your washer's model number and the OEM parts cross‑reference — you can search the model number on the manufacturer parts site or the part number list. Equivalent numbers include AP6008110 and PS11741242.
Can I test the pump before buying a new one?
Yes — first clear any debris and try to spin the impeller by hand with the machine unplugged. Use a multimeter to check continuity across the pump motor; an open reading indicates failure. If you can safely measure voltage at the pump connector during a drain cycle and voltage is present but the pump does not spin, the pump is bad. If no voltage, investigate the timer/control board or wiring first.
Related How-To Videos
Real DIY Repair Stories
Be the first to share your repair story!
Share Your Repair Story
Your experience helps other homeowners fix their appliances. Tell us how it went!
Can't Fix It Yourself? Find a Local Technician
It's perfectly okay to call a professional. Some repairs require specialized tools, deep teardowns, or dealing with complex systems that are better left to the pros.
Find the Right Part for Your Appliance
Don't guess — search your exact appliance model number at ProsourceParts.com to find the correct OEM compatible replacement part. They offer fast free shipping, guaranteed fit, and thousands of parts in stock.
Your Free Parts Videos
Whether your dishwasher won't drain, your dryer stopped heating, or your fridge isn't cold, we've created simple repair guides for the most common appliance problems homeowners face. Each guide explains what's going wrong, the most likely causes, and which replacement parts fix the issue. When you're ready to order, we link directly to ProsourceParts.com where you can search by model number and get the right part shipped fast.