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WM3670HVA Not Draining – What Part Fixes This Problem?

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Understanding the Problem

If your Samsung WM3670HVA is leaving water in the tub or taking too long to drain, the problem is usually in the drain path: the drain pump, hoses, or a clogged filter/trap. You may notice standing water after the cycle, error codes, gurgling sounds, or the washer getting stuck on Drain/Spin. Drain problems can be caused by mechanical failure (a burned-out or jammed pump motor), blockages (coins, lint, or fabric caught in the pump or hoses), or electronic/control issues preventing the pump from running. Confirming the cause requires a few simple checks: listen for pump noise during a drain cycle, remove standing water and inspect the pump inlet, and check the drain hose and household drain for clogs.

Common Symptoms

Washer stops with water in the tub, slow draining, gurgling or humming noises during drain, error codes related to drainage, clothes very wet after spin.

Common Causes

  • Clogged drain hose or household drain (kink, lint or blockage)
  • Foreign object jammed in the drain pump impeller (coins, buttons, small clothing items)
  • Failed drain pump motor or burned windings
  • Clogged pump filter / coin trap (if equipped)
  • Control board, pump relay, or wiring failure preventing the pump from getting power

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.

DC97-14988A (common Samsung drain pump; confirm with your washer's model/tag)Drain Pump Assembly (complete)
DC31-00006A (used on several Samsung washers; verify compatibility)Drain Pump (alternate/common OEM)
DC66-00309A or varies by chassis — check model tagDrain Hose (rear exit hose)
DC67-00288A (varies by model; confirm before ordering)Tub-to-Pump Hose (small hose between tub and pump)
DC97-16959A (some Samsung variants; many WM/ WF models differ)Drain Pump Filter / Coin Trap (if your model has an access trap)
DC92-01646B or DC92-01639A (model-specific; check the board label)Main Control Board (if pump not receiving power)
DC97-05206A (or model-specific pressure sensor)Pressure Switch / Pressure Sensor (can cause false water-level readings)
Pro tip incoming! 🧠

Helpful Repair Tip

Run a Drain/Spin cycle and listen—if you hear the pump humming but no water moves, the impeller is likely jammed or broken; if it's silent, test the pump for continuity with a multimeter or look for a blown fuse/board relay.

Frequently Asked Questions

How do I safely check the pump and clear a clog?

Unplug the washer and turn off the water. If your model has a pump access panel or filter, place towels and a shallow pan to catch water, open the access and manually remove debris from the filter/pump inlet. If no access panel, you may need to remove the lower front panel to reach the pump. Inspect the pump impeller for broken fins or trapped items. Reassemble and run a drain/spin cycle to test. If the pump motor hums but the impeller won’t turn, replace the pump.

How much does it cost to replace the drain pump and how long does it take?

Parts for a Samsung drain pump typically run $50–$150 depending on source and exact part number; labor (if you hire a technician) is usually another $75–$200. If you do the repair yourself, replacement commonly takes 30–60 minutes for most DIYers familiar with appliance disassembly—longer if you need to remove the front or rear panel to access the pump. Always confirm part compatibility with your washer's model and serial tag before ordering.

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