Whirlpool WTW5057LW0 — Cam, Hub, Actuator & Belt Kit: Fix Agitation and Spin Problems
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Understanding the Problem
If your Whirlpool WTW5057LW0 top-load washer stops agitating or spinning, or it makes grinding/clunking noises during the cycle, the likely culprits are the cam/actuator assembly, the inner drive hub, or a worn/broken drive belt. These components transmit motor torque to the wash basket or impeller; when one wears out or shears, the basket may not turn even though the motor runs. Typically symptoms begin gradually (slipping, intermittent agitation) and progress to a complete failure. Replacing the cam/hub/actuator and, if worn, the drive belt restores the mechanical linkage between the motor and tub. Because these parts wear together, many technicians replace them as a kit to prevent repeat failures and ensure correct fit and alignment.
Common Symptoms
Washer motor runs but tub won’t agitate or spin; loud grinding, slipping, or scraping noises during spin; intermittent agitation; visible damage or oil/grease on plastic cam; belt wear or breakage.
Common Causes
- Worn or broken cam/actuator (plastic splines stripped from normal wear or overloaded loads)
- Damaged or sheared inner drive hub that connects the gearcase to the basket/agitator
- Worn, glazed, or broken drive belt causing slippage between motor and gearbox
Popular Parts That Fix This Problem
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Helpful Repair Tip
With the washer off, try a manual spin on the basket/agitator. If you can turn it freely but the motor runs without moving the tub, test for play or visible damage at the plastic cam/hub and inspect the belt for glazing or cracking — these are quick confirmatory checks.
Frequently Asked Questions
How do I know if the cam/actuator is the problem or if it's the motor/gearcase?
If the motor runs (you can hear it) but the tub does not agitate or spin, and you see plastic debris, chewed splines, or excessive play at the lower hub/cam area, the cam or hub is the likely failure. A faulty gearcase often produces loud metallic grinding and oil leaks; a motor issue will usually produce no motor sound or a burning smell. Always disconnect power and visually inspect the cam/hub and belt first.
Can I replace just the belt instead of the whole kit?
You can replace only the belt if it is clearly worn, glazed, or broken and the cam/hub show no damage. However, because the plastic cam and hub commonly wear at the same time as the belt, many technicians recommend replacing the cam/hub/actuator and belt together to prevent a repeat failure shortly after repair. Verify parts compatibility with your exact model number before ordering.
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