W10913953 & W10006384 (Black) – What These Parts Fix and How to Replace Them

Understanding the Problem

Brief explanation: These two part numbers (W10913953 and W10006384, black finish) commonly appear in Whirlpool/Maytag/Amana parts listings for range/oven console components — typically control panel assemblies, trim/overlay pieces, or console faceplates. Because manufacturers reuse similar part numbers across different models and years, the exact function can vary: one number is often the main console/overlay (the user‑facing keypad/trim), and the other can be the underlying control board assembly or trim bracket. Step‑by‑step diagnostic and replacement guide: 1. Confirm what the part actually is for your appliance a. Locate your appliance model tag (usually on the oven frame behind the door, on the oven door frame, or on the storage drawer) and write down the full model number. b. Enter the model number on the manufacturer parts site (WhirlpoolParts.com, RepairClinic, PartSelect) and search for W10913953 and W10006384 to confirm part descriptions, placement, and compatibility. Do not rely on the part number alone. 2. Verify symptoms point to the console/overlay/control board a. Symptoms consistent with a control panel or overlay problem include: unresponsive buttons, partial or missing display segments, incorrect or intermittent oven functions, or cosmetic damage to the panel/overlay. b. If the oven won’t heat but display and buttons are fine, the issue could be relay/element/thermostat rather than the console. 3. Basic electrical checks (tools: multimeter, screwdriver) a. Safety: unplug the range or switch off the circuit breaker before working. Confirm power is off with a non‑contact tester. b. Inspect the console for burned connectors, melted plastic, or signs of water damage. c. If the display is blank, test for incoming power to the appliance. If there is power to the unit but none to the control board, check house wiring and internal fuses. d. With power off and unplugged, disconnect the main control connector and inspect pins for corrosion or bent pins. 4. Test the user interface (keypad/overlay) vs. control board a. If the keypad is unresponsive or individual buttons don’t work, try reseating the ribbon cable or connector between the keypad and control board. b. If reseating doesn’t fix it and the keypad or overlay is cracked/worn, replace the overlay (often the cosmetic part, sometimes W10006384 in listings). c. If the keypad looks good but the board fails to respond to button presses or shows error codes, the control board (often listed separately — could be W10913953 in some parts lists) may be faulty. 5. Replace the part (general steps — verify your exact part’s instructions before proceeding) a. Power off and unplug the appliance or switch off the breaker. Wait a few minutes for any capacitors to discharge. b. Remove screws securing the back guard/console top (or open the oven door and remove screws at the front depending on your model) to access the console from the rear. c. Carefully document and/or photograph all wire connections and their positions. Label wires if necessary. d. Unplug the ribbon cables and wire harnesses from the control board/keypad. Remove mounting screws and remove the old overlay or control assembly. e. Install the new part in reverse order. Reconnect harnesses, ensure ribbon cables are fully seated and latched. Secure with screws. f. Restore power and test all functions before reassembling fully. Verify all buttons, the display, and oven functions operate normally. 6. If swapping parts doesn’t fix it a. Recheck connectors, test continuity on ribbon cables, and inspect for separate blown thermal fuses, door switches, or element faults depending on symptoms. Safety note: Always disconnect electrical power before opening the oven/console. If you are not comfortable working around mains voltage, hire a qualified technician. Practical how‑to fix summary: - Confirm part compatibility using your appliance model number and the manufacturer parts site. - Test whether the issue is cosmetic/keypad vs. electronic (overlay vs. control board) by reseating connectors and checking for visible damage. - Replace the identified faulty part following the step‑by‑step removal and reinstallation sequence above, documenting wire positions and using proper ESD precautions for electronics.

Common Symptoms

Unresponsive or intermittent buttons, blank or partially lit display, incorrect oven behavior after button presses, visible cracks or melted plastic on the console/overlay, or cosmetic damage in black finish.

Common Causes

• Failed electronic control board (power/relay components or burnt traces)
• Worn, damaged, or detached keypad/overlay (ribbon cable or connector failure)
• Moisture or heat damage to connectors or plastic trim

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.

Frequently Asked Questions