For educational purposes only. Always consult a certified technician when unsure.

Side-by-Side Refrigerator Not Cooling – What Part Fixes This Problem?

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Understanding the Problem

When a side-by-side refrigerator stops cooling properly it can be caused by several different systems failing. The fridge cooling relies on the sealed refrigeration system (compressor, capillary/tubes, and refrigerant), fans that circulate cold air between freezer and fresh-food sections, and defrost components that keep the evaporator coil from icing over. Identifying which system is at fault is the first step to a correct repair. Typical failures include a dead evaporator fan (no air movement from freezer to fridge), a bad start relay or compressor (compressor not running or struggling), frozen/iced evaporator coil from a defrost failure, or faulty temperature sensors/control board that mismanage compressor run cycles. This guide helps you recognize symptoms, inspect likely parts, and know when to call a technician for sealed-system work.

Common Symptoms

No cooling in refrigerator compartment, freezer either cold or warm, loud or no noise from compressor area, frost or heavy ice buildup on the evaporator coil, warm rear condenser area, or frequent on/off cycling.

Common Causes

  • Failed evaporator (air circulation) fan motor preventing cold air transfer
  • Bad compressor start relay/overload or failing compressor
  • Defrost system failure causing evaporator coil to ice over (bad defrost heater, timer, or control/thermistor)

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.

Varies by brand/model — examples: Samsung DA31-10105J, Whirlpool W10757860, LG 4681JA2001BEvaporator Fan Motor (freezer evaporator blower)
Varies by brand/model — examples: Whirlpool WP2313075, GE WR60X10068Condenser Fan Motor
Varies by brand/model — examples: Sears 241578601, Whirlpool W10356371Compressor Start Relay / Overload
Sealed system part varies by model — requires OEM match (service replacement only)Compressor (sealed system component)
Varies by model — examples: Frigidaire 242115601, Whirlpool W10819923Defrost Heater
Varies by model — examples: Samsung DA32-10105A (thermistor), LG EBR73109005Defrost Thermostat / Bi-metal (NTC) / Thermistor
Varies by model — check your model sticker (examples: LG EBR84526801, Samsung DA92-00480A)Main Electronic Control Board (temperature/control board)
Model-specific — check model number for exact gasket partDoor Gasket (if poor seal causing warm air infiltration)
Pro tip incoming! 🧠

Helpful Repair Tip

Start simple: listen for the compressor (low humming) and check if the evaporator fan runs when the freezer door is closed. If the compressor runs but there's no airflow from freezer to fridge, suspect the evaporator fan or an airflow blockage; if the compressor doesn't start, check the start relay/overload before assuming the compressor is bad.

Frequently Asked Questions

Can I diagnose and fix a non-cooling side-by-side refrigerator myself?

You can perform basic checks yourself: listen for the compressor, check that condenser coils are clean, confirm the evaporator fan runs, and look for heavy frost on the evaporator. Replacing fans, relays, gaskets, or boards is DIY-friendly if you’re comfortable with unplugging the appliance and basic tools. Do not attempt sealed-system repairs (compressor replacement, refrigerant work) yourself — those require certified HVAC/R service.

How much will it cost to repair a side-by-side refrigerator that isn't cooling?

Costs vary by the failed part: evaporator or condenser fan motors and relays are typically low-to-moderate cost ($50–$200 parts + labor). A control board or thermistor replacement can be $150–$400. Sealed-system repairs or compressor replacement are expensive (often $500–$1,500+) and sometimes approach the cost of a new fridge, depending on age and model. Get a diagnostic estimate from a qualified technician before authorizing major repairs.

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Whether your dishwasher won't drain, your dryer stopped heating, or your fridge isn't cold, we've created simple repair guides for the most common appliance problems homeowners face. Each guide explains what's going wrong, the most likely causes, and which replacement parts fix the issue. When you're ready to order, we link directly to ProsourceParts.com where you can search by model number and get the right part shipped fast.