RFG297AARS Not Cooling – What Part Fixes This Problem?
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Understanding the Problem
If your RFG297AARS refrigerator has stopped cooling properly there are a handful of common failure areas to check. If the freezer is cold but the fresh-food section is warm, the likely causes are blocked airflow (damper or blocked vents), a failed evaporator fan, or a failed damper/air control. If both freezer and fridge are warm, suspect the compressor not running, a bad start relay/overload, or an electrical/control board issue. Another frequent cause is a defrost system failure that allows heavy frost build-up on the evaporator coil, which prevents air circulation and cool-down. Diagnosing the root cause means listening and observing: is the compressor running and warm, do fans spin, is there heavy frost on the evaporator, and are vents blocked? Some problems (like replacing a fan motor, thermistor, start relay, or control board) are straightforward for a competent DIYer with a multimeter. Sealed-system issues (compressor failure or refrigerant leaks) require an HVAC/refrigeration tech because they need specialized tools and refrigerant handling certification.
Common Symptoms
Freezer cold but refrigerator warm; both compartments warm; loud clicking and fridge trying to start; heavy frost on evaporator coil; fans not running; compressor hot or silent.
Common Causes
- Evaporator fan motor failure or blocked airflow between freezer and fridge
- Start relay/overload or compressor failure (sealed system) preventing the compressor from running
- Defrost system failure (defrost heater, thermostat or control) causing evaporator frost and airflow restriction
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
Quick check: open the freezer and hold the door switch to force the evaporator fan to run (or close the door and listen/feel). Also listen at the back for the compressor humming and feel if it's warm. Heavy frost on the evaporator coil points to a defrost fault; no compressor hum + clicking often points to a bad start relay.
Frequently Asked Questions
How much will it cost to fix an RFG297AARS that isn't cooling?
Cost depends on the failed part. Simple parts (evaporator fan, thermistor, defrost heater, damper) typically run $30–$150 for parts if you DIY; labor adds $100–$200. Start relay replacements are inexpensive ($15–$50) but if the compressor or sealed system needs service, repairs can be $400–$1,500 or more, often making replacement an option. Get a diagnostic from a qualified tech for an accurate estimate.
Can I safely repair this myself or should I call a technician?
You can handle basic checks and replacements yourself if you are comfortable with unplugging the fridge, accessing panels, and using a multimeter (fans, thermistors, relays, defrost heater). Do not attempt sealed-system work (compressor replacement or refrigerant recharge) — that requires certified refrigeration service. If the problem is electrical board-related or the compressor isn’t running after relay replacement, call a technician.
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