RFG297AARS Not Cooling – What Part Fixes This Samsung Refrigerator?
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Understanding the Problem
If your Samsung RFG297AARS (French-door refrigerator) is not cooling, the cause can range from simple airflow or control issues to sealed-system failure. Common non-technical causes include dirty condenser coils, blocked vents, a failed evaporator/condenser fan, or an active defrost problem causing frost buildup on the evaporator. Electrical/control failures — like a bad thermistor, start relay, or main control board — also prevent proper compressor operation and temperature regulation. More serious causes include a failing compressor or a refrigerant leak in the sealed system; these require a certified appliance technician. Start your diagnosis with audible and visual checks (is the compressor running, are fans turning, is there ice on the evaporator) and basic tests (measure temperatures and check for frost). That narrows down whether you need a simple repair (clean coils, replace fan) or a sealed-system/service call (compressor, refrigerant).
Common Symptoms
Warm fridge/freezer compartments, frost buildup on freezer evaporator, noisy or non-spinning condenser/evaporator fans, compressor not running or short-cycling, and error codes on the display.
Common Causes
- Evaporator fan motor failed or blocked (no cold air circulation)
- Faulty start relay/overload or compressor failure (compressor not running)
- Ice-clogged evaporator or failed defrost system (heater/thermostat/defrost control)
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
Listen for the compressor in the back — a humming compressor with warm compartment usually indicates airflow or evaporator/fan/defrost issues; a silent or rapidly clicking compressor with a hot relay often points to a bad start relay/overload.
Frequently Asked Questions
How can I tell if the compressor or the start relay is the problem?
Listen for the compressor at the back: a healthy compressor typically hums steadily. If the compressor is silent or you hear rapid clicking, check the start relay/overload — a common symptom of a bad relay is the compressor trying to start (clicking) but failing. If the relay is warm and has burn marks or no continuity, replace it. If the relay is good and the compressor still won’t run (or runs very hot/very weak), the compressor or sealed system may be failing and needs a professional evaluation.
Can I fix a 'not cooling' problem myself?
You can perform basic checks and fixes yourself: clean the condenser coils, verify fans (evaporator and condenser) spin, remove any blocked vents, and check for visible frost on the evaporator. You can also test thermistors and relays with a multimeter if comfortable. However, repairs involving the sealed refrigerant system (compressor replacement, leak repair, recharge) require an EPA-certified technician and specialized tools and should not be attempted as a DIY job.
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