Part Number 28564 — What This Part Could Be and How to Fix It

Understanding the Problem

Short explanation: A numeric code like "28564" is often a vendor or OEM part reference and is not unique across brands. Without the appliance make and model, 28564 can refer to different components (pump, switch, bracket, connector, etc.). Use the steps below to identify the exact part, confirm it's the failed item, order the correct replacement, and swap it safely. 1) Confirm the appliance and model number - Locate the appliance model and serial tag (usually on the door frame, behind the kickplate, or on the back). Note brand, model number, and serial number. 2) Find the part in the OEM diagram - Go to the manufacturer's parts website or a reputable parts retailer and enter the exact model number. Look up the parts diagram or exploded view and search for "28564". That will tell you exactly what component 28564 corresponds to for your model. 3) Inspect the physical part and symptoms - Pull the part (or take a clear photo) and compare it to the diagram and the online listing. Common failure symptoms to look for: no power/operation, leaks, loud noises, burning smell, intermittent operation. 4) Electrical checks (if applicable) - With power off and part removed, test switches, thermostats, heaters, and motors with a multimeter for continuity/resistance per the OEM spec. Record readings. 5) Order the correct replacement - Order the exact OEM part number listed for your appliance model. Do not rely on the short number alone if multiple matches exist. 6) Replacement steps (generic safe procedure) - Unplug the appliance or turn off its breaker. If gas appliance, shut off gas supply. - Remove any covers or panels to access the part. Keep screws and fasteners organized. - Take photos of wiring and hose connections before removal. - Disconnect wiring connectors (use a marker or tape to label leads). For hoses, have a towel and bucket ready. - Remove the old part and compare it to the new one to ensure fit and connectors match. - Install the new part, reconnect wiring and hoses, reinstall panels and fasteners. - Restore power/gas, run a test cycle and observe operation for normal function and leaks. 7) Verify repair - Confirm symptoms are resolved. Re-check electrical connections for heat, and listen for unusual noises. Safety note: Always disconnect electrical power at the breaker or unplug the appliance before working on it. If you are unsure about gas, high-voltage components (heating elements, capacitors), or sealed refrigeration systems, contact a qualified technician.

Common Symptoms

Symptoms vary because 28564 is not unique: common signs include appliance not starting, intermittent operation, leaks, excessive noise, failure to heat, or visible physical damage to the component.

Common Causes

• Part-specific wear or mechanical failure (bearings, seals, plastic breakage)
• Electrical failure (open thermal fuse, broken switch, failed motor winding)
• Incorrect part ordered due to ambiguous part-number lookup

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.

Frequently Asked Questions