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KitchenAid KSCS25INSS00 Ice Maker Not Making Ice – What Part Fixes This Problem?

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Understanding the Problem

If your KitchenAid KSCS25INSS00 ice maker has stopped producing ice or is making only a few cubes, the fault can be mechanical, electrical, or due to water supply issues. Common failures include a bad water inlet valve (no water filling the mold), a frozen or clogged fill tube that prevents water from reaching the ice mold, or a failed ice maker assembly/module (motor/harvester or thermostat). Intermittent ice production can also be caused by low household water pressure, a clogged water filter, or a tripped control/arm/sensor. Diagnosing the problem starts with simple checks: confirm water is reaching the fridge, inspect the fill tube for ice, and run the ice maker through a manual harvest cycle or diagnostic mode if available. If the ice maker hums but does not fill, the inlet valve or water supply is suspect. If the motor doesn’t turn and there’s power to the ice maker, the ice maker assembly or its control module is likely defective. Always disconnect power before disassembling components, and verify replacement part numbers for your exact model before ordering.

Common Symptoms

No ice production, partial fills (small/half-molds), ice maker not cycling, continuous water running/overflow, or ice clumping/cubes stuck together.

Common Causes

  • Failed or leaking water inlet valve (no water flow to ice maker)
  • Frozen or clogged fill tube or line preventing water from reaching the mold
  • Defective ice maker assembly/module (motor, thermostat/thermistor, or gear/wiring failure)

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.

W10841107Ice maker assembly (complete module)
WPW10115879Water inlet valve (3/8" refrigerator fill valve)
4396508Water filter (inline or cartridge - reduces clogging / low flow)
W10868590Fill tube heater / anti‑freeze kit (if fill tube freezes frequently)
Pro tip incoming! 🧠

Helpful Repair Tip

To confirm the faulty part: put the ice maker into a manual harvest or diagnostic cycle (consult the user manual), listen for the valve click during a fill attempt, and check for 120V at the inlet valve during the fill step. If the valve has voltage but no water, replace the valve. If there’s no voltage and the motor/thermostat don’t cycle, replace the ice maker assembly.

Frequently Asked Questions

My ice maker clicks but doesn't fill — is the ice maker bad?

A clicking sound often indicates the ice maker is trying to cycle. First check that the water supply and filter are allowing water flow. If water is available but the ice mold stays dry, test the inlet valve: during a fill attempt there should be voltage to the valve and it should open. If the valve has voltage and does not open, replace the valve. If the valve opens but the mold still doesn’t fill, inspect the fill tube for ice or blockages or consider replacing the ice maker assembly.

Can I replace the ice maker myself, and how long does it take?

Yes — most homeowners can replace the ice maker with basic tools in 30–60 minutes. Steps: disconnect power, remove the freezer shelf/cover for access, unclip the ice maker, disconnect the harness and water line, install the new unit, reconnect harness and water, restore power, and initiate a test cycle. Always confirm you have the correct replacement part number for KSCS25INSS00 before starting.

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