Kenmore Elite HE4T Shock Absorber Replacement – What Part Fixes This Problem?
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Understanding the Problem
If your Kenmore Elite HE4T washer thumps loudly during spin, rocks excessively, or the tub slams against the cabinet, the shock absorbers (dampers) are a common cause. These dampers control the tub's oscillation during wash and spin cycles. Over time the internal damping fluid or the internal piston seals can fail, or the mounting ends/fasteners can wear, letting the tub move unchecked. Worn shock absorbers will accelerate wear on other suspension components (springs, spider, bearings) and can cause noisy, off-balance spins that may damage the washer or anything around it. Replacing the faulty dampers restores proper dampening, reduces vibration and noise, and can extend the life of the machine when done promptly.
Common Symptoms
Loud banging or thumping during spin, excessive vibration or movement of the cabinet, uneven or off-balance spins, visible oil on the shock body, and intermittent clunking when the tub moves.
Common Causes
- Worn or internal seal failure in the shock absorber allowing loss of damping
- Damaged or broken shock mounting ends, bushings, or retaining clips
- Excessive load imbalance or prolonged use that accelerates shock wear and stresses suspension parts
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
Confirm a bad shock absorber by pressing down on the tub (with the door closed and washer unplugged) — the tub should compress and slowly rebound. A very loose feel, quick uncontrolled bounce, obvious oil leakage, or a stuck/locked damper indicates the shock needs replacement.
Frequently Asked Questions
Can I replace the shock absorbers on my Kenmore Elite HE4T myself?
Yes — replacing shock absorbers is a common DIY repair if you have basic hand tools and a moderate comfort level working with appliances. Typical steps: unplug the washer, disconnect water, tilt or remove the front panel to access the lower tub/damper area, support the tub, remove old dampers from their upper and lower mounts (retaining clips or bolts), install new dampers with new clips/hardware, reassemble and test. Always confirm you have the correct replacement part for the HE4T model and follow safety precautions (unplugging and supporting the tub).
How much do replacement shock absorbers cost and how long does replacement take?
Parts for front-load dampers typically range from about $25–$80 per damper or $40–$160 for a kit (aftermarket vs OEM) depending on whether you buy single units or a set. Labor time for a competent DIYer is usually 45–90 minutes; a technician may charge 1–2 hours of labor. Prices and exact part counts vary by model, so verify the HE4T parts diagram before ordering.
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