GTW500ASN0WS Won't Spin or Drain – What Part Fixes This Problem?
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Understanding the Problem
If your GE GTW500ASN0WS fills with water but doesn't drain or spin, the result is clothes left soaking and a drum that won’t complete the cycle. The washer may sit full of water at the end of a wash, show error codes, make a humming or clicking noise during drain, or fail to agitate or spin. This problem is among the most common top-load washer complaints and usually traces back to the drainage system, a safety interlock, or the drive components. Start with simple checks: verify the drain hose is not kinked or blocked, and that the household drain is clear. If the hose and tub are clear, the next suspects are the drain pump (electrical/mechanical failure or internal debris), the lid switch (which prevents spin if it’s open), or the drive/motor system that moves the basket. Control board or sensor faults are less common but possible, especially if you see multiple simultaneous failures or odd error codes. Always disconnect power before inspecting or replacing parts.
Common Symptoms
Washer fills but doesn't drain; water remains in the tub after cycle; no spin or slow spin; pump hums or makes grinding noises; washer stops mid-cycle or displays error codes.
Common Causes
- Clogged or kinked drain hose, clog in pump impeller or standpipe
- Failed drain pump (mechanical seizure or motor failure)
- Faulty lid switch/lock or drive motor preventing the spin cycle
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at PartsDiscount.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
Run a drain-and-spin cycle while listening: a humming pump but no water flow usually means a blocked impeller; no sound at all suggests a failed pump or an electrical fault. Check for continuity on the pump and lid switch with a multimeter before buying parts.
Frequently Asked Questions
How do I test the drain pump on my GTW500ASN0WS?
Unplug the washer and access the pump (bottom front or rear panel depending on model). Remove debris from the pump inlet and check the impeller for blockages. Use a multimeter to check for continuity across the pump terminals — an open circuit usually means the pump motor is bad. If the pump hums but doesn't move water, the impeller may be jammed or the pump is failing. For a definitive check, verify continuity and, if comfortable and safe, momentarily energize the pump with power applied (not recommended for novices) or replace with a known-good pump.
Can I replace the drain pump or lid switch myself?
Yes — many owners can replace the drain pump or lid switch with basic tools. Always unplug the washer and turn off water supply before starting. Take photos of wire connections before disconnecting so you can reattach correctly. Keep in mind parts can vary by production run; confirm the exact OEM part for your GTW500ASN0WS using the model and serial tag. If you’re not comfortable working with wiring, removing panels, or lifting the washer, contact a qualified appliance technician to avoid injury or further damage.
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