Dishwasher Rack Rollers (11061202010) – What This Part Fixes & How to Replace It
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Understanding the Problem
What this part is and why it matters: The roller identified as 11061202010 is a rack wheel/roller assembly used on many dishwashers to support and guide the upper or lower rack along its track. When a roller fails, the rack can bind, squeak, derail, or fall off the track — making loading and unloading difficult and risking damage to dishes and the dishwasher. Step-by-step diagnostic and repair steps: 1. Inspect the symptom: Pull the rack out and watch the roller(s) while you roll the rack back and forth by hand. Note grinding, wobble, missing pieces, or a wheel that won’t turn. 2. Confirm the faulty roller: Try to spin the wheel with your fingers. If it’s stuck, cracked, missing, or the axle is broken, that roller needs replacing. Also inspect the retainer clip and the plastic track for cracks or deformation. 3. Tools and prep: You generally need a flat screwdriver, needle-nose pliers, and the replacement roller (11061202010). Optional: small hammer, utility knife (for cutting zip ties), and silicone lubricant for plastic-on-plastic contact. 4. Safety first: You don’t normally need to shut off water when replacing a roller, but switch off the dishwasher power at the breaker if you’ll be reaching deep into the unit or working near electrical components. Wear gloves to protect your hands from sharp edges. 5. Remove the rack: Pull the rack to its furthest position. Locate and release the rack stop (often a plastic tab or clip at the end of the track) so you can slide the rack completely out. For the upper rack, you may need to push in two plastic tabs or remove small end caps. 6. Remove the old roller: Identify how the roller attaches — common styles are snap-on wheels with a retaining clip or an axle that pulls out. For snap-on: pry the retaining clip away with a flat screwdriver and pull the wheel off the bracket. For axle-style: use pliers to pull the axle or depress the retaining tab and slide the wheel off. 7. Inspect and clean: Clean the track and bracket of any gunk, broken plastic, or hard water deposits. Check the track for cracks; if the track is damaged the new roller may not fix the problem. 8. Install the new roller (11061202010): Align the wheel on the bracket and press until it snaps into place. If it uses an axle, slide the axle through the wheel and bracket and secure the retaining clip or tab. Ensure the wheel rotates freely and sits flush. 9. Reinstall the rack: Slide the rack back onto its tracks and reinstall any stops or end caps. Cycle the rack back and forth to check for smooth travel and that it doesn't jump off the track. 10. Final test: Load a few items lightly and run a short cycle or simply run the rack in and out repeatedly to verify stable operation and no odd noises. Safety note: Although replacing a rack roller is low-voltage and low-risk, always avoid placing your hands near the spray arm or electrical components. Turn off power at the breaker if you are unsure or if you will be working inside the tub beyond the rack area. Dispose of broken plastic parts safely to avoid cuts.
Common Symptoms
Rack binds or is hard to slide, rack comes off track, loud scraping or grinding when moving rack, visible cracked/broken wheel.
Common Causes
- Plastic wheel worn or cracked from age and use
- Broken or corroded axle/retainer clip
- Debris or hard-water buildup in track preventing smooth rotation
- Track or bracket plastic cracked or deformed
Popular Parts That Fix This Problem
These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.
Helpful Repair Tip
To confirm failure quickly: remove the rack and spin each roller by hand. A good roller spins freely and quietly; a bad one will wobble, stick, crack, or have missing segments.
Frequently Asked Questions
Is replacing a dishwasher rack roller something I can do myself?
Yes. Replacing a rack roller is a common DIY job that usually takes 10–30 minutes. You only need basic hand tools and the correct replacement part. If the track or bracket is damaged, or you’re unsure how the roller clips in, take photos before removal to help with reassembly or consult your dishwasher’s parts diagram.
Do I need to turn off power or water to replace the roller?
You typically don't need to shut off the water because you're only removing the rack. However, turn off power at the breaker if you’ll be working deep inside the tub, near wiring, or if you feel more comfortable doing so. Always wear gloves to protect against sharp edges and remove any dishes before starting.
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