DA31-00342A – What Part Is This and How to Replace It in Your Refrigerator

Understanding the Problem

What this part is: DA31-00342A is a manufacturer part number associated with Samsung refrigerators. Depending on the model it may refer to a dispenser/valve/housing or an internal assembly related to water/ice dispensing. Exact identification requires confirming your refrigerator model number. Below are practical diagnostic and replacement steps you can follow to locate and fix problems commonly associated with this family of parts. 1) Confirm the part identity before buying a. Find your refrigerator model and serial number (usually on a sticker inside the fresh food compartment or on the back). b. Enter the model number and DA31-00342A into Samsung Parts & Accessories lookup or a reputable parts vendor to get the exact description and image of DA31-00342A. Do not assume fit based on the number alone. 2) Common diagnostic checks (use these when symptoms match water/ice/dispense issues) a. Unplug the refrigerator or turn off its circuit breaker and shut off the water supply to the fridge. b. Visually inspect the part location referenced by the parts lookup. Look for cracks, leaks, loose fittings, broken tabs, or burned connectors. c. If the part is an electrical component (valve/solenoid), disconnect its electrical connector and use a multimeter to check for continuity and proper coil resistance (refer to the service manual for expected ohms). d. If the symptom is low/no water flow, check water pressure at the supply and confirm the inlet valve (or filter head) is not clogged. Remove and inspect any screens or O-rings. e. If the symptom is no ice or erratic ice dispense, inspect associated harnesses and the ice maker motor; confirm the replacement part matches the ice/dispenser assembly for your model. 3) Replacement steps (general — adapt to the exact part image and service manual) a. Power & water: Unplug the fridge and close the water shutoff valve. b. Access: Remove shelves, bins or panels necessary to reach the part. For dispenser/valve parts this may be inside the door or behind an interior panel. c. Document: Take photos of the old part and its hoses/wires to ensure correct reassembly. d. Disconnect: Remove electrical connectors (press tabs) and label wires if needed. Use pliers to remove water lines; be prepared with towels and a small bucket for trapped water. e. Remove mounting screws or clips holding the part and remove the old part. f. Install the new DA31-00342A (confirm it matches): seat it, hand-tighten fittings, reconnect hoses with new O-rings if provided, and reconnect electrical connectors. g. Turn on the water supply and check for leaks. Restore power and run a test dispense/ice cycle to verify operation. h. Reassemble interior panels and shelves. Safety note: Always disconnect power and water before working on any refrigerator component. Wear gloves and eye protection. If you see refrigerant lines or are unsure about sealed-system components, stop and contact a certified appliance technician.

Common Symptoms

No/low water at dispenser, water leaking inside or under fridge, dispenser not actuating, ice maker not producing or dispensing ice, visible crack or broken mounting tabs on the dispenser/housing.

Common Causes

• Cracked or broken dispenser/water-housing assembly
• Failed solenoid or electrical connector on valve/actuator
• Blocked or damaged water line or O-ring causing low flow or leak

Popular Parts That Fix This Problem

These are the most common replacement parts that fix this problem. When you're ready to order, click below to find the right part at ProsourceParts.com — just search by your appliance model number for a guaranteed fit.

Frequently Asked Questions